Terms of service

Terms of Service

Welcome to Glefen. By accessing or using our website and purchasing products from us, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. General

Glefen operates this online store and sells products through our website. By using our website, you confirm that you are legally capable of entering into an agreement and agree to comply with these terms.

2. Products and Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate. However, slight differences in product appearance, color, or packaging may occur.

We reserve the right to modify product information, prices, or availability at any time without prior notice.

3. Orders

When you place an order, you agree to provide accurate and complete information, including your name, delivery address, phone number, and payment details.

We reserve the right to cancel or refuse an order if:

  • The product is unavailable.
  • The information provided is incorrect.
  • We suspect fraudulent or unauthorized activity.
  • There is an error in the product price or information.

4. Pricing and Payment

All prices displayed on our website are subject to change without prior notice.

We accept the payment methods displayed during checkout. By placing an order, you authorize us to charge the applicable amount for your purchase.

5. Shipping and Delivery

We will make reasonable efforts to dispatch and deliver orders within the estimated delivery time shown on our website.

Delivery times may vary due to factors outside our control, including courier delays, weather, holidays, or other unforeseen circumstances.

6. Returns and Refunds

Returns and refunds are subject to our 7-Day Return & Refund Policy. Please review that policy before making a purchase.

7. Product Use

Customers are responsible for using products according to their intended purpose and any instructions provided with the product.

Glefen is not responsible for damage or injury caused by improper use, misuse, unauthorized modifications, or failure to follow product instructions.

8. Website Use

You agree not to:

  • Use our website for unlawful purposes.
  • Attempt to gain unauthorized access to our website or systems.
  • Copy, reproduce, or misuse our website content without permission.
  • Interfere with the security or operation of our website.

9. Intellectual Property

All content on this website, including logos, images, graphics, text, product descriptions, and designs, belongs to Glefen or its respective content providers and may not be copied or used without permission.

10. Third-Party Services

Our website may use third-party services such as payment providers, shipping companies, and other service providers. Your use of these services may also be subject to their respective terms and conditions.

11. Limitation of Liability

To the extent permitted by applicable law, Glefen shall not be responsible for indirect, incidental, or consequential losses resulting from the use of our website or products.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page, and your continued use of the website means you accept the updated terms.